FAQ

Booking

What kinds of payment do you accept?
What happens after the reservation?
If I haven´t received an e-mail, what should I do?
Is it possible to book by phone?
What´s the amount of the advance payment?
What is the purpose of the security deposit?
Is the booking transferable to another person?
How can I alter my booking?
How can I cancel my booking?
What cancellation charges will apply?
What´s the minimum booking period?

Arrival

How do I get to Formentera?
Where can I find the schedule of the ferries?
Can I get there by bus?
How do I get there by taxi or rental car?
When can I check in/check out?
How does the hand-over of keys work?

Miscellaneous

Are pets allowed?
We are traveling with a baby, do you provide any equipment for babies?
What do you charge for an additional bed?
How can I communicate on the island?

Cleaning

How often do you change the towels?
Do you provide beach towels?
How much do you charge for out cleaning?
Where do I put the garbage?

About Formentera

Is there any public transport on the island?
Is the supply of water suitable for drinking?
Where should I go in case of a medical emergency?
How many petrol stations are there in Formentera?
What about disturbances due to repairs and development?
What about the opening hours?
 
You still have questions?
Please feel free to contact us.

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